Last updated: January 7 2026
Autocar Hélie (« us », « we », or « our ») operates the Autocar Hélie website (the « Website »).
This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with Quebec’s Law 25 and, where applicable, the General Data Protection Regulation (GDPR).
1. Personal information collected
We may collect the following information:
Name
Email address
Phone number
Messages submitted through contact forms
Browsing data (IP address, browser type, pages visited, date and time)
2. Purpose of collection
Personal information is collected to:
Respond to inquiries
Communicate with users
Provide transportation-related information and services
Improve the Website and user experience
Analyze Website usage for statistical purposes
Comply with legal obligations
3. Cookies and similar technologies
We use:
Necessary cookies
Required for Website functionality and security.
Analytical cookies
Used to analyze Website usage (e.g. Google Analytics), subject to your consent.
Cookie preferences can be managed at any time through our consent banner.
4. Third-party services
We use Google Analytics to analyze Website traffic.
Data may be processed outside Canada. Reasonable safeguards are in place.
5. Data retention
Personal information is retained only as long as necessary for the purposes described or as required by law.
6. Your rights
You have the right to:
Access your personal information
Request correction
Withdraw consent
File a complaint with the appropriate authority
7. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
8. External links
We are not responsible for the privacy practices of third-party websites.
9. Children’s privacy
The Website is not intended for individuals under 14 years of age.
We do not knowingly collect personal information from minors without parental consent.
10. Privacy Officer
Réal Boissonneault
Privacy Officer
874 rue Archimède, Lévis (QC) G6V 7M5
Phone: 418-835-3336
Email: [email protected]
11. Changes
This Privacy Policy may be updated periodically. The update date will be revised accordingly.